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Consumer demand for shop-ping convenience and enhanced
experience have led two Nursery Retailer Top 100 independents
to set up shop in lifestyle centers, shifting stand-alone
site plans toward more trendy, upscale tie-ins for their
new locations. Is it a successful concept that could boost
business for independents across the country? Time will
tell. As Navlet’s Garden Centers readies to open
an anchor store in Danville, CA, SummerWinds Garden Centers
is taking a close look at the struggles its Outdoor Living
concept in Mesa, AZ, has faced as the company continues
to consider how it fits in lifestyle centers.
Specialty Retail, Office and Residential
Slated to open this spring in Danville, CA, The Rose Garden
is a mixed-use specialty retail, office and residential
lifestyle center - anchored on the south end by Navlet’s
new 9,000-square-foot retail building and 28,000 square
feet of outdoor nursery yard.
The development sits on nearly 10 acres and will feature
42,750 square feet of specialty retail space, 26,000 square
feet of office space and 56 apartment units. It is the
first project private real estate developer Blake Hunt
Ventures has conceptualized with a garden center serving
as the anchor. “It’s unique,” says Brad
Blake, Blake Hunt’s CEO, “unique in its location,
and unique given Navlet’s history, long-standing
good reputation and ability to generate customer traffic.”
Specializing in suburban mixed-use projects in Northern
California, Blake Hunt has been working with Navlet’s
to develop the site for a few years. For several decades,
the retailer owned the property where The Rose Garden
will sit. It sold all but 21/2 acres to the developer
in May, and demolished the store that had operated on
site to make room for the new lifestyle center.
Navlet’s Neighbors in Sync
Who your neighbors are in a lifestyle center plays a big
part in who your customers will be. Navlet’s searched
for a firm to develop a shopping center that would enhance
the garden center’s business and complement the
other businesses around it. As part of the development
deal, Navlet’s has a mutual understanding with Blake
Hunt that the developer will lease only to tenants who
fit in with the specialty, high-end focus of the project.
At press time, in addition to specialty retailers, two
fine-dining restaurants and a casual-dining cafe had signed
leases as well as a 17,000-square-foot day spa.
“I think [the spa] complements it very well because
Navlet’s primary customers, I think, are women between
30 and 60, homeowners with higher income, higher education
levels,” Blake says. “Burke Williams is a
very high-end spa, and it will attract a similar type
of customer profile.”
To encourage cross shopping and pedestrian flow, a trellis-covered
walkway with vines and climbing roses will follow around
the perimeter of the center.
SummerWinds Spots a Challenge
The move into a lifestyle center takes a lot of planning
and preparation. Placement - where the garden center is
located in the development - plays a key role in the success
of the partnership.
Boise, ID-based SummerWinds Garden Centers learned this
important lesson when it opened the first of its new upscale,
garden lifestyle stores, Outdoor Living by SummerWinds,
last year in a Mesa, AZ, lifestyle center. The 8,000-square-foot
store joins several other retail units at an extreme end
of one of the wings of the large center, where it is positioned
away from the traffic pattern.
“All of the retailers on that side, save one, have
been disappointed by their performance,” says Walt
Minnick, Chairman and CEO of SummerWinds. “It doesn’t
draw as much traffic as the rest of the center.”
Even though the Outdoor Living store’s sales are
lower than what SummerWinds had hoped, the independent
finds positives in the lifestyle center concept and still
sees potential there.
“Our experience has been disappointing from a sales
volume standpoint, but the customers we get are very enthusiastic,”
Minnick says.
What About Green Goods?
SummerWinds stands confidently behind the product mix
at its Outdoor Living store, with the exception of one
category - green goods. The store isn’t quite sure
where plants fit in its mix of high-end patio furniture,
outdoor decor and 1,200-square-foot Smith & Hawken
“store within a store.” The retailer’s
decision to limit the selection of tropicals and houseplants
has been questioned by some garden retailers. “One
of the problems with a lifestyle center is that the casual
shopper who is coming for something else tends to be in
heels and a nice dress,” Minnick says. “If
we’re going to introduce plants, we’re not
convinced that it is as good of a location as a stand-alone
store. But we’re learning.”
The upper-crust appeal of lifestyle centers demands a
more refined shopping experience. Navlet’s says
it is ready to cater to everyone, including women in heels,
at its full-line garden center. The outdoor selling area
will have wide aisles that are paved, and there won’t
be any gravel or weeds in the way.
“Outside in the garden center, it’s 100 percent
paved, and the beds are raised off the ground,”
Gray says. “We won’t have any cans or products
sitting on the ground. We will have some sitting on the
cement or pathways for display purposes, but everything
that we stock or sell will be very consumer friendly in
the merchandising, and people will be totally comfortable.”
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